Effective Date: 3/1/2023

Our Privacy Policy

This Privacy Policy outlines how California Pool and Spa Company LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects information that we receive from users (“you” or “your”) of our website, https://www.californiapoolspa.com (“Website”) and our products and services (collectively, “Services”).

We understand the importance of protecting your privacy and we are committed to maintaining the confidentiality, integrity, and security of your personal information.

By using our Website and Services, you consent to our collection, use, disclosure, and protection of your personal information as described in this Privacy Policy.

Information We Collect

We may collect various types of information from you, including:

Personal Information: We may collect personal information, such as your name, email address, phone number, mailing address, and payment information, when you voluntarily provide it to us when using our Website and Services.

Usage Information: We may automatically collect certain information about your use of our Website and Services, such as your IP address, device information, browser type and language, access times, and referring website addresses.

Cookies: We may use cookies, web beacons, and other tracking technologies to collect information about your use of our Website and Services. Cookies are small data files that are stored on your device and help us improve our Website and Services by remembering your preferences and providing personalized content.

How We Use Your Information

We may use your information for the following purposes:

To provide and improve our Website and Services, and to personalize your experience on our Website.

To communicate with you about our Website and Services, including responding to your inquiries and requests.

To process your orders and payments for our products and services.

To send you marketing and promotional communications, such as newsletters and special offers.

To protect our Website and Services and prevent fraud and unauthorized access.

How We Share Your Information

We may share your information with third-party service providers who help us operate our Website and Services, such as payment processors, email service providers, and hosting companies.

We may also share your information with law enforcement agencies, government agencies, and other third parties if we believe it is necessary to comply with applicable laws, regulations, or legal proceedings.

Your Choices

You may choose not to provide us with certain personal information, but this may limit your ability to use some features of our Website and Services.

You may opt-out of receiving marketing and promotional communications from us by following the instructions in the communication or by contacting us directly.

Cookies and Tracking Technologies

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our Website and Services may become inaccessible or not function properly.

California Privacy Rights

If you are a California resident, you have the right to request information about our data collection, use, and disclosure practices in connection with your personal information, as well as the right to request access to and deletion of your personal information.

To make a request, please contact us using the contact information below.

Security

We use reasonable and appropriate physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, use, and disclosure.

However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. We will notify you of any material changes by posting the updated Privacy Policy on our Website and indicating the date of the last revision.

Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please

Contact Us

Request an appointment in person or by phone