Choosing the Right Pool Company in Pasadena: What to Look For

Mar 25, 2025

pool repair| CPR Pools

A swimming pool is a major investment. Whether you need a new pool, a remodel, or a repair, hiring the right pool contractors is essential. The wrong choice can lead to delays, subpar work, or even structural damage. If you’re searching for pool companies in Pasadena, follow this guide to ensure you hire the best professionals for the job.

Tips on Choosing the Right Pool Company

1. Check Experience and Expertise

Not all pool builders have the same level of skill. Experience matters. Look for pool companies in Pasadena with a solid track record in pool construction, swimming pool remodeling, and pool repair. Ask how long they have been in business. A well-established company is more likely to deliver quality work.

An experienced swimming pool contractor understands local regulations, soil conditions, and the best materials for durability. They also know how to manage unexpected issues that can arise during construction or remodeling. When reviewing potential companies, ask to see examples of past projects and inquire about the challenges they faced and how they resolved them.

2. Verify Licensing and Insurance

Pool contractors must have the proper licenses to operate. Always ask for proof of licensing and insurance. A reputable company should provide these without hesitation. Insurance protects you in case of accidents or property damage during the project. Without insurance, you may be responsible for any mishaps.

Make sure the pool company follows Pasadena’s building codes and safety regulations. If they cannot provide the required credentials, it’s best to look elsewhere. You don’t want to risk fines or legal complications due to an unlicensed contractor.

A sleek, long lap pool under construction on a hillside property, surrounded by greenery.

3. Ask About Permits and Compliance

A trustworthy pool company handles all necessary permits. For new pools, this means city permits. For commercial pools, they should secure health department permits. Choosing a company that manages permits ensures compliance with Pasadena regulations.

Permits are essential to prevent legal issues and ensure the pool is safe. Whether you’re building a new pool for an apartment complex, a hotel, or a private residence, compliance is key. A knowledgeable pool contractor will take care of the paperwork, saving you time and hassle.

4. Review Past Work and References

Look at previous pool projects. Check online reviews and testimonials. A reliable pool builder will have a portfolio showcasing their work. Contact past clients if possible. Ask about their experience and whether the company met their expectations.

Satisfied customers will gladly share their positive experiences, while negative reviews can reveal red flags. Be wary of companies with consistent complaints about delays, poor workmanship, or unresponsive customer service.

5. Consider Financing and Payment Plans

Swimming pool remodeling and new pool construction can be expensive. The best pool companies in Pasadena offer flexible financing options. Before signing a contract, ask about payment plans. A reputable company will provide options that suit your budget.

Some companies work with financing partners to offer affordable monthly payment plans. If you need major renovations or a brand-new pool, this can make the investment more manageable. Be sure to read the terms carefully to understand interest rates and repayment schedules.

6. Prioritize Quality Materials and Equipment

The materials and equipment used will determine the durability of your pool. Whether you need resurfacing, new plumbing, or equipment upgrades, ensure the company uses high-quality, city-approved materials. For commercial pools, ask about approved coping, tile, plaster, or fiberglass options.

Upgrading pool equipment, such as energy-efficient pumps, heaters, and automation systems, can improve functionality and reduce long-term costs. A good pool contractor will recommend the best options for your needs.

7. Understand the Range of Services Offered

Choose a company that provides comprehensive services. Look for expertise in:

  • New Pool Construction– Building pools from start to finish, including permits, excavation, shotcrete, and plastering.
  • Swimming Pool Remodeling– Resurfacing, upgrading pool features, and adding modern finishes.
  • Pool Repair– Fixing leaks, cracks, plumbing, and equipment issues.
  • Commercial Pool Construction and Remodeling– Working with engineers, contractors, and businesses to build and remodel apartment and hotel pools.

A well-rounded company can handle all aspects of your project, ensuring consistency and quality.

A freeform pool with an attached spa, surrounded by natural stone, located in a backyard with a patio.

8. Check Communication and Customer Service

A great pool company values clear communication. From the first consultation to project completion, they should be responsive, transparent, and professional. Avoid companies that are vague about pricing, timelines, or project details.

Miscommunication can lead to unnecessary delays and unexpected costs. Choose a company that listens to your needs and provides detailed updates throughout the project.

9. Get a Detailed Contract

Before work begins, ensure you have a written contract. It should include:

  • Scope of work
  • Timeline
  • Payment schedule
  • Warranty details
  • Materials and equipment specifications

A professional company provides clear agreements to protect both parties. Never agree to verbal promises—always get everything in writing.

A stylish pool built into an elevated deck, overlooking a scenic landscape.

Why Choose CPR Pools?

At CPR Pools, we specialize in new pool construction, pool remodeling, and high-quality repairs. With over 10 years of experience, we handle everything from permits to final installation. Whether you’re a homeowner, contractor, or commercial property owner, we deliver exceptional results.

We also offer financing options to make your dream pool a reality. Contact us today to get started on your project.